Beyond Sight

Privacy Policy

1. Introduction

Beyond Sight (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used responsibly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 of South Africa.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services.


2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Property or project details submitted via forms

  • Any additional information you voluntarily provide through contact or quote request forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

This information is used for website functionality, analytics, and improvement purposes.


3. Purpose of Collection

We collect and process personal information for the following purposes:

  • To respond to enquiries and quote requests

  • To assess project requirements and provide services

  • To communicate with clients regarding projects or services

  • To improve our website, services, and user experience

  • To comply with legal or regulatory obligations

We do not sell, rent, or trade personal information to third parties.


4. Legal Basis for Processing

Personal information is processed based on one or more of the following lawful grounds:

  • Consent provided by the data subject

  • Performance of a contract or steps prior to entering a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override the rights of the data subject


5. Storage and Security of Information

We take reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration or destruction

Access to personal information is restricted to authorised personnel only and stored securely using industry-standard systems and controls.


6. Sharing of Information

We may share personal information only in the following circumstances:

  • With service providers or contractors assisting in delivering our services (under confidentiality obligations)

  • Where required by law or regulatory authorities

  • Where necessary to protect our legal rights

We do not transfer personal information outside of South Africa unless adequate data protection safeguards are in place.


7. Retention of Information

Personal information is retained only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, accounting, or regulatory requirements

Once no longer required, information is securely deleted or anonymised.


8. Your Rights

In terms of POPIA, you have the right to:

  • Request access to your personal information

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Regulator of South Africa

Requests can be made using the contact details provided below.


9. Cookies

Our website may use cookies or similar technologies to enhance user experience and analyse website performance. You may disable cookies in your browser settings; however, this may affect website functionality.


10. Third-Party Links

Our website may contain links to third-party websites. Beyond Sight is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites.


11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.


12. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Beyond Sight
Email: info@beyondsight.co.za
Phone: +27 82 846 5109
Location: Roodepoort, Gauteng, South Africa